As part of the ordering process, you will give us certain information about you so that we can fulfill your order. This is our privacy policy, which tells you what personal data we collect, how we use it, how we protect it, whether it is disclosed, and how you can access and rectify it.
When you place an order, we collect and sometimes store basic information such as your name, email and location/delivery addresses, a contact telephone number, and your user name and password.
We may also receive and store certain information automatically from your computer, such as your IP address, browser type, and other computer and connection information, the time that you logged on and off our website, and what items you searched for or viewed.
As with many websites, we use cookies to enhance your shopping experience. We need to use certain cookies to identify you on our website and allow you to use the basket facility and to place orders.
We also use a cookie to identify you the next time you visit, which assists us greatly in providing you with a superior service. If you would prefer, however, you can refuse to accept this type of cookie or delete them following your visit to our website. Please see the 'help' section of your browser.
We use the personal data you provide to process your order, including passing on your telephone number to the Delivery, and to contact you if there are any problems.
You may also choose to receive certain sms, emails, promotions or other information from us but can opt in or out of this at any time.
Some of our services require us to collect images from your device's camera and photos. For example, you can request a new product/service by uploading photo or capturing through camera which can be possible only if we can access your camera or photos. We will be accessing your location in background once you provide consent to understand your choice of location and to render data accordingly.
We may use your information for market research or customer profiling and to display certain content on the website, such as your favourite items or new products that we think may be of interest to you.
We use secure server software to encrypt all of the data you send to us to minimise the risk that the information you send is intercepted before it reaches us and have strict security measures to protect the information that we store from any unauthorised access. All your payment card details are also encrypted using Secure Sockets Layer (SSL). We do not store your payment card details.
Payment card details are sent straight to our banking partners and are not received by us. Your information may be shared with trusted third parties whom we believe may be of interest to you. You must advise us if you would prefer that your information is not used in this way by checking the relevant box during the order process. We may disclose your personal data when reasonably necessary in order to comply with any applicable laws, regulations or codes of conduct or when required to do so by any competent authority or to protect our rights of those of our customers.
Your use of our website signifies your consent to our collecting and handling of your personal data for the purposes set out in this statement. It is important that you protect your data and to minimise the risk of any unauthorised access to your account with us: please be sure to log off when you finish using a shared computer. You may contact us at any time if you are unsure about any of the information we have.
Fish Bay has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page, We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Alifs Fish Bay, whose registered/operational office is 31 Tiruneermalai main road nagalkeni Kanchipuram TAMIL NADU 600044. "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
Alifs Fish Bay believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Alifs Fish Bay is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9884344669 or alifsfishbay@gmail.com.
2/4, Mosque Street, Hasthinapuram, Chromepet, Chennai-600064.
Mobile: 9884344669
Mail: alifsfishbay@gmail.com.